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Livingston Wants Feedback About Communication With Residents, Launches Survey

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  Published in Politics and Government on Thursday, September 18th 2025 at 12:59 GMT by Patch
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Livingston Residents Urged to Share Their Thoughts on Town Communication, Survey Launched

The Township of Livingston is turning the conversation over to its residents, launching a comprehensive survey to gauge how well its communication channels are serving the community. Posted on the Livingston Municipal website on September 6 2024, the “Livingston Wants Feedback: Communication Residents Survey” invites every resident to weigh in on the township’s outreach methods— from the official website and social media posts to public notices and emergency alerts.

What the Survey Covers

The 17‑question survey (available in both English and Spanish) asks respondents to evaluate:

The survey also gathers demographic information— age, length of residence, and preferred language—to help the township tailor its outreach to diverse groups. An optional comment box invites detailed feedback, encouraging residents to provide concrete examples of what’s working well and what isn’t.

Why Livingston Is Asking

Township Administrator Jennifer L. Morrow emphasized that communication is the lifeblood of a vibrant community. “In a fast‑moving world, the information we provide must be timely, clear, and accessible to every Livingston resident,” she told the local paper, the Livingston News. “This survey is our first step in listening to you—your needs, your preferences, and your expectations—so we can refine our methods and build stronger trust.”

The move comes after a series of local complaints about outdated website content, delayed emergency alerts, and an overreliance on paper newsletters. A preliminary audit conducted by the township’s communications team found that only 48 % of residents accessed the website in the past month, and a 2019 community poll indicated that 31 % of respondents felt “out of the loop” on township matters.

Links and Resources

• The survey itself can be accessed directly via the official township link: [ Livingston Communication Survey ] (opens in a new tab).
• For background on the township’s communication policies, residents can view the “Township Communications Handbook” available at [ Livingston Communications Handbook ].
• Residents interested in current and upcoming public meetings are encouraged to consult the Township Calendar on the main site: [ Livingston Calendar ].

Expected Impact

Township officials anticipate that the survey data will guide several concrete actions:

1. Website Revamp – The website will undergo a redesign to improve navigation, mobile responsiveness, and the “Livingston Alerts” feed. A dedicated section will provide downloadable PDFs of meeting minutes and budget reports.
2. Enhanced Social Media Presence – A new strategy will focus on consistent posting schedules, community‑generated content, and livestreaming of public meetings. A cross‑platform dashboard will centralize updates to ensure no message is missed.
3. Targeted Emergency Alerts – In collaboration with the local emergency management agency, the township plans to introduce a multi‑channel alert system (SMS, email, push notifications) that allows residents to choose their preferred method.
4. Re‑engineered Newsletter – The e‑newsletter will adopt a more digestible format, featuring quick‑read “Highlights” and a “Did You Know?” section that spotlights community achievements.
5. Inclusive Outreach – Recognizing the township’s linguistic diversity, the township will produce bilingual content (English/Spanish) for all communications and expand its partnership with community‑based organizations to reach non‑English‑speaking residents.

Township Mayor David E. Barlow stressed that “a well‑communicated township is a thriving township.” He added, “We’re not just asking for feedback; we’re committing to action—our next fiscal year will see measurable improvements driven by your voices.”

How to Participate

The survey is open until September 20 2024, giving residents roughly two weeks to share their insights. Participation is simple: residents can complete the form online, and those who prefer paper versions can request a hard copy from the Township Clerk’s office. The township assures anonymity and confidentiality, noting that no personal data will be shared outside the internal analysis team.

What to Expect Next

After the closing date, the communications team will compile the responses, identify key trends, and publish a “Communication Report” summarizing findings and next steps. A public forum—likely held during a regular council meeting—will invite residents to discuss the report’s outcomes and co‑create a revised communication plan.

For residents interested in staying in the loop, the township’s newsletter and social media channels will announce the survey’s launch and subsequent milestones. The official mailing list can be updated by visiting [ Livingston Newsletter Sign‑Up ].

Bottom Line

Livingston’s “Communication Residents Survey” represents a bold, community‑centric approach to public engagement. By soliciting feedback across multiple channels and ensuring that the town’s voice is both heard and acted upon, Livingston is setting a precedent for transparent governance in the region. Whether you’re a lifelong resident or a newcomer, your perspective matters—and the township is eager to hear it.

To get involved, head over to the Livingston Municipal website and complete the survey. Your input could shape how Livingston communicates tomorrow.