DWP warning: Fears new AI rollout risks 'serious harm' for state pension recipients and benefit claimants

Politics and Government Politics and Government

Wed, January 15, 2025

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DWP warning: Fears new AI rollout risks 'serious .. or state pension recipients and benefit claimants

DWP warning: Fears new AI rollout risks 'serious harm' for state pension recipients and benefit claimants

^{Published on 2025-01-15 07:21:10 - MSN}

State pension recipients and claimants of benefits, such as Universal Credit and Personal Independence Payment (PIP), are at risk of "serious harm" due to the rollout of artificial intelligence (AI) across Department for Work and Pensions (DWP) services,

The article from MSN discusses concerns raised by the Public Law Project (PLP) regarding the Department for Work and Pensions' (DWP) plan to implement AI in decision-making processes for state pensions and benefits. The PLP warns that the use of AI could lead to "serious harm" for claimants due to potential biases in the algorithms, which might not adequately consider individual circumstances. They highlight issues such as the lack of transparency in how AI makes decisions, the potential for AI to perpetuate existing biases, and the absence of robust mechanisms for human oversight and appeal processes. The PLP has called for a pause in the rollout of these AI systems until these issues are addressed, emphasizing the need for fairness, accountability, and transparency in the welfare system.

Read the Full MSN Article at:
[ https://www.msn.com/en-gb/politics/government/dwp-warning-fears-new-ai-rollout-risks-serious-harm-for-state-pension-recipients-and-benefit-claimants/ar-AA1xeODz ]

N@N

DWP warning: Fears new AI rollout risks 'serious harm' for state pension recipients and benefit claimants