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Social Security Customers Forced To File In Person. DOGE Is Closing Offices


Published on 2025-03-19 14:20:55 - Newsweek
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  • Starting March 31, benefit claimants will no longer have the option to verify their identity with the SSA over the phone.

The article from MSN discusses the challenges faced by Social Security beneficiaries due to the closure of many Social Security Administration (SSA) field offices. These closures, which have been exacerbated by the ongoing effects of the global health crisis, have forced many customers to file their claims in person rather than through online or phone services, which are often overwhelmed or not fully functional. This situation has led to long waits, both in terms of getting through on the phone and in-person visits, causing significant inconvenience for those needing to access their benefits or resolve issues. The article highlights the strain on the SSA's resources, the backlog of cases, and the particular difficulties for elderly or disabled individuals who might find it challenging to travel to an open office. Additionally, it mentions the broader implications for services like Medicare and SSI, where similar issues with access and delays are prevalent.

Read the Full Newsweek Article at:
[ https://www.msn.com/en-us/money/retirement/social-security-customers-forced-to-file-in-person-doge-is-closing-offices/ar-AA1Bfyjz ]